Terms & Conditions

Acceptance of These Terms

By accessing or using this website, submitting a form, requesting information, booking an assessment, or otherwise interacting with 18EightySix, you agree to be bound by these Terms & Conditions.

If you do not agree with these Terms, you should not use the website or submit information through it.

About 18EightySix

18EightySix provides marketing strategy, growth infrastructure, marketing architecture, consulting, implementation, optimization, and related services.

Information presented on this website is intended to describe our approach, capabilities, frameworks, methodologies, and potential services. Website content does not create a client relationship or obligate 18EightySix to provide any particular service.

Website Use

You may use this website only for lawful purposes and in accordance with these Terms.

You agree not to:

• Use the website for unlawful, fraudulent, or abusive purposes
• Attempt to gain unauthorized access to the website or related systems
• Interfere with the operation, security, or functionality of the website
• Introduce malicious code, viruses, malware, or other harmful technology
• Scrape, harvest, or extract website data in an unauthorized manner
• Impersonate another person, business, or organization
• Submit false, misleading, or fraudulent information
• Use our intellectual property in a way that violates these Terms

Assessments, Inquiries & Consultations

Submitting a contact form, requesting an assessment, scheduling a call, or otherwise communicating with 18EightySix does not automatically create a client relationship.

We may review submitted information to determine whether an engagement is appropriate and may accept or decline an opportunity at our discretion.

Any preliminary observations, assessments, recommendations, or conversations occurring before a formal engagement are informational in nature unless otherwise agreed in writing.

Client Engagements

Paid services may be governed by a separate proposal, statement of work, service agreement, retainer agreement, project agreement, or other written document.

Those documents may define matters such as:

• Scope of work
• Deliverables
• Project timelines
• Fees and payment schedules
• Revision limits
• Client responsibilities
• Cancellation or termination terms
• Ownership of deliverables
• Confidentiality obligations
• Third-party expenses

Where a separate written agreement exists, that agreement controls the specific client engagement.

Fees, Payments & Expenses

Fees for 18EightySix services are determined based on the applicable proposal, service agreement, statement of work, or other written arrangement.

Unless otherwise stated in writing, third-party expenses may be separate from our professional fees. These may include advertising spend, software subscriptions, platform fees, media costs, hosting, domain costs, production expenses, contractors, or other external services.

Payment schedules, deposits, recurring fees, late payments, refunds, and cancellation terms will be governed by the agreement applicable to the specific engagement.

Client Responsibilities

Successful marketing engagements often require timely participation from the client.

Depending on the engagement, clients may be responsible for:

• Providing accurate business information
• Providing timely feedback and approvals
• Providing access to required platforms or systems
• Supplying brand assets, content, or supporting materials
• Maintaining required licenses and permissions
• Reviewing deliverables before publication or launch
• Ensuring claims about their products or services are accurate
• Complying with applicable laws and platform policies

Delays in providing required materials, approvals, access, or information may affect project timelines and performance.

Marketing Results & No Guarantees

Marketing performance is influenced by many factors outside the control of 18EightySix, including market conditions, competition, pricing, customer behavior, product-market fit, sales execution, advertising platforms, algorithm changes, budgets, client participation, and third-party systems.

Unless expressly stated in a written agreement, 18EightySix does not guarantee any particular level of revenue, leads, sales, return on advertising spend, search ranking, conversion rate, profitability, audience growth, or other business result.

Third-Party Platforms & Services

Our work may involve or integrate with third-party platforms, software, websites, advertising networks, analytics systems, CRM platforms, email platforms, hosting providers, social networks, automation systems, or other technologies.

18EightySix does not control these third-party services and is not responsible for their availability, outages, policy changes, pricing changes, account suspensions, algorithm changes, security incidents, or other actions.

Your use of third-party services may also be subject to their own terms, privacy policies, and platform requirements.

Intellectual Property

Unless otherwise stated, the website and its original content, branding, designs, text, graphics, methodologies, frameworks, processes, and other materials are owned by or licensed to 18EightySix and are protected by applicable intellectual property laws.

This includes, where applicable, proprietary concepts and frameworks presented by 18EightySix, including The Marketing Infrastructure Model™ and related terminology, methodologies, systems, and materials.

You may not reproduce, distribute, modify, republish, sell, license, create derivative works from, or commercially exploit our materials without prior written permission, except where permitted by law.

Client Materials

Clients retain ownership of materials they provide to 18EightySix, subject to any rights granted to us for purposes of performing the applicable services.

By providing materials to 18EightySix, you represent that you have the necessary rights, licenses, permissions, and authority for us to use those materials in connection with the engagement.

Ownership and usage rights for custom deliverables produced during a paid engagement may be further defined in the applicable service agreement.

Confidential Information

During a client engagement, both parties may receive business, technical, financial, strategic, operational, or other information that is confidential or commercially sensitive.

Confidentiality obligations applicable to a specific client engagement may be established in the applicable service agreement, statement of work, nondisclosure agreement, or other written agreement.

Information that is publicly available, independently developed, lawfully received from another source, or required to be disclosed by law may not be considered confidential.

Website Content

We make reasonable efforts to provide accurate and useful information on our website, but website content may contain errors, omissions, outdated information, or generalizations.

Content may be modified, removed, updated, or replaced at any time without notice.

Website content is provided for general informational and business purposes and should not be interpreted as legal, accounting, tax, investment, or other regulated professional advice.

Disclaimer of Warranties

To the extent permitted by applicable law, this website and its content are provided on an “as is” and “as available” basis.

We do not warrant that the website will always be available, uninterrupted, error-free, secure, or free from harmful components.

We make no warranty that website content, strategies, resources, or other information will meet every user's individual requirements or produce any particular result.

Limitation of Liability

To the fullest extent permitted by applicable law, 18EightySix and its owners, employees, contractors, affiliates, and service providers will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to your use of this website.

This may include, without limitation, lost profits, lost revenue, lost data, lost business opportunities, business interruption, or similar losses.

Liability arising from a specific paid client engagement may be governed separately by the applicable service agreement.

Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless 18EightySix from claims, liabilities, losses, damages, and reasonable expenses arising from your misuse of the website, your violation of these Terms, or your violation of the rights of another person or entity.

Additional indemnification obligations relating to client services may be contained in a separate written agreement.

Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, and handle personal information.

External Links

Our website may contain links to third-party websites, resources, software, platforms, or services.

These links are provided for convenience or informational purposes and do not necessarily constitute an endorsement.

18EightySix is not responsible for the availability, content, privacy practices, security, or terms of third-party websites or services.

Termination of Website Access

We reserve the right to restrict, suspend, or terminate access to all or part of the website when reasonably necessary to protect our systems, enforce these Terms, respond to misuse, or comply with legal obligations.

Governing Terms & Disputes

These Terms will be interpreted in accordance with applicable law.

Any dispute arising from a specific client engagement may be subject to additional governing-law, venue, mediation, arbitration, or dispute-resolution provisions contained in the applicable written service agreement.

Before initiating formal proceedings, we encourage parties to attempt to resolve disputes through good-faith communication whenever reasonably possible.

Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will remain in effect to the extent permitted by applicable law.

Changes to These Terms

We may update these Terms & Conditions periodically to reflect changes in our website, services, business practices, technology, or legal requirements.

When updates are made, the effective date at the top of this page may be revised.

Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.